Webinar Calendar - CCD
Refer to the webinar calendar posted on Workplace for more details
June Webinars
Galley Management
Galley Management
Microsoft Virtual Events Powered by Teams
Elevating Professional Presence: Uniform & Attire Guidelines
Elevating Professional Presence: Uniform & Attire Guidelines
Microsoft Virtual Events Powered by Teams
Recent Service Enhancements
Recent Service Enhancements
Microsoft Virtual Events Powered by Teams
First Class Service Procedure - Domestic and International
First Class Service Procedure - Domestic and International
Basic Fares
Basic Fares
Leadership - Pre-flight Briefing
Leadership - Pre-flight Briefing
Mixology Webinar
Mixology Webinar
E-Voucher webinar
E-Voucher webinar
May Webinar Calendar
11th - Voice of Guest
11th - Voice of Guest
Microsoft Virtual Events Powered by Teams
12th - Seat Preparation by Cabin Crew International
12th - Seat Preparation by Cabin Crew International
Microsoft Virtual Events Powered by Teams
13th - Say Cheese
13th - Say Cheese
Microsoft Virtual Events Powered by Teams
14th - Preflight Briefing
14th - Preflight Briefing
15th - Special Incident Report | Best Practices
15th - Special Incident Report | Best Practices
22nd - PEY Service Procedures (Domestic)
22nd - PEY Service Procedures (Domestic)
25th - Importance of Emphasis in Effective Communication
25th - Importance of Emphasis in Effective Communication
28th - Decision Making
28th - Decision Making
29th - CCVR Submission Guidelines and Best Practices
29th - CCVR Submission Guidelines and Best Practices
April Webinars
06 - What is Star Alliance?
06 - What is Star Alliance?
Microsoft Virtual Events Powered by Teams
13th - World of Wines
13th - World of Wines
15th - SIR Guidelines and Best Practices
15th - SIR Guidelines and Best Practices
16th - PEY Service International
16th - PEY Service International
20th - Preflight Briefing
20th - Preflight Briefing
21st - Seat Preparation by Cabin Crew
21st - Seat Preparation by Cabin Crew
22nd - Elevating Presence
22nd - Elevating Presence
24th - CCVR Questionnaire
24th - CCVR Questionnaire
Microsoft Virtual Events Powered by Teams
Microsoft Virtual Events Powered by Teams
29th - Authentic Leadership
29th - Authentic Leadership
March Webinars (Click to register)
30th - Special Incident Report Guidelines & Best Practices
30th - Special Incident Report Guidelines & Best Practices
Microsoft Virtual Events Powered by Teams
26th - CCVR Submission Guidelines & Best P
26th - CCVR Submission Guidelines & Best P
24th - Preflight Briefing
24th - Preflight Briefing
Microsoft Virtual Events Powered by Teams
19th - Loud and Clear - Webinar on Confident Communication
19th - Loud and Clear - Webinar on Confident Communication
17th - Excellence Under Pressure - Situational Handling in Premium Cabins
17th - Excellence Under Pressure - Situational Handling in Premium Cabins
13th - Say Cheese!
13th - Say Cheese!
10th - From Barrel to Bottle
10th - From Barrel to Bottle
12th - Voice of Guests
12th - Voice of Guests
Feb Webinars (Click to Register)
10th - Preflight Briefing
10th - Preflight Briefing
Microsoft Virtual Events Powered by Teams
11th - Timeless Elegance | Maintaining a Polished Image
11th - Timeless Elegance | Maintaining a Polished Image
Microsoft Virtual Events Powered by Teams
12th - Say Cheese!
12th - Say Cheese!
Microsoft Virtual Events Powered by Teams
13th - Art of Delegation
13th - Art of Delegation
16th - Service Recovery Guidelines
16th - Service Recovery Guidelines
18th - CE Plus Enhancements
18th - CE Plus Enhancements
19th - Clarifications on Latest CCSNs
19th - Clarifications on Latest CCSNs
24th - CCVR Submission Guidelines & Best Practices
24th - CCVR Submission Guidelines & Best Practices
January Webinar (Click to Register)
13th - Bar Documentation
13th - Bar Documentation
Microsoft Virtual Events Powered by Teams
15th - Authentic Leadership
15th - Authentic Leadership
Microsoft Virtual Events Powered by Teams
19th - Preflight Briefing
19th - Preflight Briefing
Microsoft Virtual Events Powered by Teams
21st - Business Class Onground Seat Preparation
21st - Business Class Onground Seat Preparation
Microsoft Virtual Events Powered by Teams
28th - Wings of Confidence: Confident Communication
28th - Wings of Confidence: Confident Communication
29th - Mixology
29th - Mixology
30th - Grooming for Wellness : Mind, Body, & Spirit in the Sky
30th - Grooming for Wellness : Mind, Body, & Spirit in the Sky
31st - 0900 - Door Ops | Importance of following SOP
31st - 0900 - Door Ops | Importance of following SOP
24th - 1500 - Door Ops | Importance of Following SOPs
24th - 1500 - Door Ops | Importance of Following SOPs
24th - 1200Hrs - Door Operations | Importance of Following SOP
24th - 1200Hrs - Door Operations | Importance of Following SOP
14th - Crew Performance | Policies
14th - Crew Performance | Policies
31st - 1200 - Door Operations - Importance of Following SOP
31st - 1200 - Door Operations - Importance of Following SOP
31st - 1500 Door Operations - Importance of Following SOPs
31st - 1500 Door Operations - Importance of Following SOPs
21st - Hair Care & Hairstyles
21st - Hair Care & Hairstyles
28th 3pm - Door Ops
28th 3pm - Door Ops
12th - FGD - Lifestyle Bidding (11am)
12th - FGD - Lifestyle Bidding (11am)
11th - FGD - Lifestyle Bidding (11am)
11th - FGD - Lifestyle Bidding (11am)
25th - FGD Salary Discussion for Cabin Crew
25th - FGD Salary Discussion for Cabin Crew
12th - CE Plus & CCVR
12th - CE Plus & CCVR
28th - Mastering Cabin Specific Service Procedure | FC
28th - Mastering Cabin Specific Service Procedure | FC
25th - Mastering Cabin Specific Service Procedure | JC
25th - Mastering Cabin Specific Service Procedure | JC
21st (3pm) - Bar Calculation & Documentation
21st (3pm) - Bar Calculation & Documentation
05th - FGD - Salary Discussion for Cabin Crew
05th - FGD - Salary Discussion for Cabin Crew
16th - Perfecting Service Delivery with Precision to Detail
16th - Perfecting Service Delivery with Precision to Detail
15th - Mastering Cabin Specific Service Procedure | PEY
15th - Mastering Cabin Specific Service Procedure | PEY
14th - Situational Leadership
14th - Situational Leadership
8th - Addressing Common Service Related Queries
8th - Addressing Common Service Related Queries
9th - Summer Skin & Hair Care
9th - Summer Skin & Hair Care
26th - Emotional Intelligence
26th - Emotional Intelligence
30th - Turbulence (9am, 12pm, 3pm)
30th - Turbulence (9am, 12pm, 3pm)
23rd - Turbulence (9am, 12pm, 3pm)
23rd - Turbulence (9am, 12pm, 3pm)
23rd - Ask Us Anything | Style and Image
23rd - Ask Us Anything | Style and Image
22nd - GLP Unlocked | What every crew should know
22nd - GLP Unlocked | What every crew should know
2nd - From Vines to Mixers: A Journey through Wine, Spirits and Cocktails.
2nd - From Vines to Mixers: A Journey through Wine, Spirits and Cocktails.
16th - Deportment, Body Language & Etiquette
16th - Deportment, Body Language & Etiquette
15th - Build Your Vocabulary
15th - Build Your Vocabulary
5th - Latest CCSN Clarifications
5th - Latest CCSN Clarifications
1st - Grammar Capsules
1st - Grammar Capsules
10th - Food & Wine Pronunciation
10th - Food & Wine Pronunciation
06th - FC Service Procedure (On Ground & After Take Off)
06th - FC Service Procedure (On Ground & After Take Off)
22nd - Preflight Briefing
22nd - Preflight Briefing
09th - Galley Loading Plan | Airbus
09th - Galley Loading Plan | Airbus
6th - Flight Deck Service Procedure
6th - Flight Deck Service Procedure
28th - Makeup Looks & Shade Card
28th - Makeup Looks & Shade Card
22nd - CE Plus & eCCVR
22nd - CE Plus & eCCVR
20th - Inflight Connectivity
20th - Inflight Connectivity
27th - Decision Making
27th - Decision Making
28th 12pm - Door Ops
28th 12pm - Door Ops
28th - Door Ops (3pm)
28th - Door Ops (3pm)
21st - SOD Formal Attire - During Training
21st - SOD Formal Attire - During Training
30th - New Air India Uniform - Wash & Care
30th - New Air India Uniform - Wash & Care
11th - Mastering Cabin Specific Service Procedure | EY
11th - Mastering Cabin Specific Service Procedure | EY
17 - Art of Conversation
17 - Art of Conversation
3rd - Are you announcement ready?
3rd - Are you announcement ready?
12th - Grammar Capsules
12th - Grammar Capsules
11th - Perfecting Service Delivery with Precision to Detail
11th - Perfecting Service Delivery with Precision to Detail
25th - Competencies & Coaching
25th - Competencies & Coaching
23rd - Conflict Management
23rd - Conflict Management
20th - Turbulence (9am, 12pm, 3pm)
20th - Turbulence (9am, 12pm, 3pm)
20th - Ask Us Anything - Style & Image
20th - Ask Us Anything - Style & Image
18th - SPH 1.1 | Clarifications
18th - SPH 1.1 | Clarifications
26th - Strengthening positive communication with words
26th - Strengthening positive communication with words
27th - Turbulence (9am, 12pm, 3pm)
27th - Turbulence (9am, 12pm, 3pm)
27th - Fresh & Fabulous - Tips & Tricks on Personal Hygiene
27th - Fresh & Fabulous - Tips & Tricks on Personal Hygiene
11th - Leadership - Briefing & Report Writing
11th - Leadership - Briefing & Report Writing
06th - CE Plus & eCCVR
06th - CE Plus & eCCVR
08th - Leadership - Coaching
08th - Leadership - Coaching
10th - CE Plus
10th - CE Plus
11th - PRM / Disability
11th - PRM / Disability
11th - Preflight Briefing
11th - Preflight Briefing
8th - Leadership | Preflight Briefing
8th - Leadership | Preflight Briefing
18th - Mixology - Cocktails & Mocktails
18th - Mixology - Cocktails & Mocktails
11th - Service Recovery Guidelines
11th - Service Recovery Guidelines
19th - In-Flight Announcement Handbook Standards & Delivery
19th - In-Flight Announcement Handbook Standards & Delivery
22nd: Know Your Product | Kaelis, Vista Verve, Global C
22nd: Know Your Product | Kaelis, Vista Verve, Global C
24th - 0900- Door Operations - Importance of following SOP
24th - 0900- Door Operations - Importance of following SOP
8th - CE Plus & eCCVR
8th - CE Plus & eCCVR
28th 9AM - Door Ops
28th 9AM - Door Ops
28th - Door Ops (12pm)
28th - Door Ops (12pm)
23rd - Makeup Looks & Shade List
23rd - Makeup Looks & Shade List
15th - Leadership - Decision Making
15th - Leadership - Decision Making
13th - Flight Deck Service Procedure
13th - Flight Deck Service Procedure
15th - SOD/SOL Guidelines
15th - SOD/SOL Guidelines
16th - Preflight Briefing
16th - Preflight Briefing
25th - Conflict Resolution [Leadership]
25th - Conflict Resolution [Leadership]
17th - Know the AI Fleet
17th - Know the AI Fleet
23rd - Airport Names Pronunciation
23rd - Airport Names Pronunciation
15th - Inflight Connectivity
15th - Inflight Connectivity
28th - Door Ops (9am)
28th - Door Ops (9am)
17th - Latest CCSNs and Clarifications
17th - Latest CCSNs and Clarifications
18th - PRM/Disability
18th - PRM/Disability
14th - Service Recovery Guidelines
14th - Service Recovery Guidelines
16th - Maharah Club & Star Alliance
16th - Maharah Club & Star Alliance
7th - CE Plus & eCCVR
7th - CE Plus & eCCVR
21st 12pm - Door Ops
21st 12pm - Door Ops
21st - Door Ops (3pm)
21st - Door Ops (3pm)
27th - CE Plus & CCVR
27th - CE Plus & CCVR
26th - Situational Leadership
26th - Situational Leadership
28th - Crew Baggage Guidelines
28th - Crew Baggage Guidelines
15th - Body Language & Etiquette
15th - Body Language & Etiquette
28th - Fresh & Fabulous - Tips & Tricks on Personal Hygiene
28th - Fresh & Fabulous - Tips & Tricks on Personal Hygiene
13th - Bar Documentation
13th - Bar Documentation
21st 3pm - Door Ops
21st 3pm - Door Ops
21st 9AM - Door Ops
21st 9AM - Door Ops
21st - Door Ops (12pm)
21st - Door Ops (12pm)
21st - Door Ops (9am)
21st - Door Ops (9am)
22nd - Inflight Connectivity
22nd - Inflight Connectivity
18th - PRM/Disability
18th - PRM/Disability
20th - Grammar Capsule
20th - Grammar Capsule
29th - Preflight Briefing
29th - Preflight Briefing
17th - PRM/Disability
17th - PRM/Disability
22nd - Mastering Communication in Hospitality
22nd - Mastering Communication in Hospitality
27th - The World of Wines
27th - The World of Wines
26th - CCVR & CE Plus
26th - CCVR & CE Plus
19th - Decision Making
19th - Decision Making
25th - GLP | Airbus
25th - GLP | Airbus
12th - Hair Care & Hairstyles
12th - Hair Care & Hairstyles
25th - Fresh & Fabulous : Tips & Tricks on Personal Hygiene
25th - Fresh & Fabulous : Tips & Tricks on Personal Hygiene
17th - Announcement with Impact | Live Practice
17th - Announcement with Impact | Live Practice
16th - Food & Beverage Pronunciation
16th - Food & Beverage Pronunciation
10th - Coaching & Feedback
10th - Coaching & Feedback
12th - CCVR & CE Plus
12th - CCVR & CE Plus
27th - Airport Names Pronunciation
27th - Airport Names Pronunciation
10th- FGD - Lifestyle Bidding (11am)
10th- FGD - Lifestyle Bidding (11am)
25th - PRM / Disability
25th - PRM / Disability
23rd - Preflight Briefing
23rd - Preflight Briefing
29th - CE Plus & eCCVR
29th - CE Plus & eCCVR
12th - PEY & EY (DOM & INTL)
12th - PEY & EY (DOM & INTL)
06th - FGD - Service Now (11am)
06th - FGD - Service Now (11am)
21st - Know Your Colours (Colour Wheel)
21st - Know Your Colours (Colour Wheel)
24th - CE Plus & eCCVR
24th - CE Plus & eCCVR
11th - Inflight Connectivity
11th - Inflight Connectivity
28th - Makeup Looks & Shades
28th - Makeup Looks & Shades
25th - PRM / Disability
25th - PRM / Disability
10th - Know Your Fleet
10th - Know Your Fleet
18th - Know Your Equipment
18th - Know Your Equipment
7th - Winter Care & Uniform Guidelines
7th - Winter Care & Uniform Guidelines
5th - Know Your Products | DOM
5th - Know Your Products | DOM
21st - Grooming Guidelines
21st - Grooming Guidelines
27th - Pausing & Pacing | Live Ann Practice
27th - Pausing & Pacing | Live Ann Practice
10th - PEY & EY Service Procedure (3pm)
10th - PEY & EY Service Procedure (3pm)
29th - CE Plus & eCCVR
29th - CE Plus & eCCVR
20th - Wine Pronunciation
20th - Wine Pronunciation
11th - Inflight Connectivity
11th - Inflight Connectivity
2nd - Inflight Announcement Handbook Familiarisatiojn
2nd - Inflight Announcement Handbook Familiarisatiojn
13th - Airport Names Pronunciation
13th - Airport Names Pronunciation
20th - Grammar Capsules
20th - Grammar Capsules
6th - Cabin Senior Exclusive - Power of Pronunciation
6th - Cabin Senior Exclusive - Power of Pronunciation
13th - FGD - Voice & Accent
13th - FGD - Voice & Accent
28th - Grooming Guidelines & Permitted Accessories
28th - Grooming Guidelines & Permitted Accessories
7th - New AI Uniform Guidelines
7th - New AI Uniform Guidelines
7th - Uniform Guidelines | Service Wear
7th - Uniform Guidelines | Service Wear
6th - PRAM - Q&A Exclusive (1500Hrs)
6th - PRAM - Q&A Exclusive (1500Hrs)
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