Question 1

How long does the machine take to warm up?

Accepted Answer

Typically 15-20 minutes from cold start for full temperature stabilization.

Question 2

How do I know when to empty the waste bin?

Accepted Answer

The machine will display a message when the waste bin needs emptying. This is typically after 20 drinks with standard waste bin, or 40-55 drinks with the riser set.

Question 3

Why are some drinks "greyed out" on the display?

Accepted Answer

This usually means the machine hasn't reached proper temperature yet. Wait for full heating. If persists, check that product canisters are properly seated and slides are open.

Question 4

How often should I run the rinse cycle?

Accepted Answer

At minimum, run a rinse cycle at the start and end of each day, and after long periods of non-use.

Question 5

What cleaning supplies do I need?

Accepted Answer

You need Cafiza E16 cleaning tablets (7.193.101.101) , soft brushes (supplied with machine), clean cloths, and non-abrasive cleaning solution.

Question 6

Why is the machine displaying "Fill Time Error"?

Accepted Answer

Check:

Water supply is on
No kinks in supply line
Water pressure is adequate (1-10 bar)
Inlet valve functioning
Float mechanism working properly

Question 7

Why is water coming out of the drip tray after drinks?

Accepted Answer

This is normal - the three-way valve releases pressure after each drink. If excessive, check valve and exhaust line for buildup.

Question 8

What water pressure is required?

Accepted Answer

15-75 psi, measured after any filtration system.

Question 9

Why is my coffee too weak?

Accepted Answer

Check:

Coffee bean level
Grinder calibration
Recipe settings
Brew unit cleanliness
Water temperature
Dull/damaged grinding burrs

Question 10

Why is there no crema on espresso?

Accepted Answer

Could be due to:

Stale coffee beans
Incorrect grind setting
Temperature too low
Brew pressure issues
Need for cleaning cycle

Question 11

Why does coffee volume vary between drinks?

Accepted Answer

Verify:

Grinder calibration
Flow meter operation
Water pressure consistency
Clean brewing system
Proper recipe programming

Question 12

What does Error 00001 mean?

Accepted Answer

This is a canister motor error. Usually caused by:

Overfilled canister
Product compacted
Motor issue

Question 13

Why does the grinder make unusual noise?

Accepted Answer

Check for:

Foreign objects in beans
Burr wear
Proper calibration
Motor operation
Bean hopper placement

Question 14

Why won't the touch screen respond?

Accepted Answer

Verify:

Power connection
Door is fully closed
Screen isn't damaged
Cable connections
No cleaning solution residue

Question 15

How often should the grinder burrs be replaced?

Accepted Answer

Typically every 2 years or 50k cycles. Signs of wear include inconsistent grind size, sloppy pucks and decreased coffee quality.

Question 16

When should Circo Brewer O-rings be replaced?

Accepted Answer

Replace brew unit O-rings every 6 months and inspect other O-rings during regular maintenance.

Question 17

How often should the machine be descaled?

Accepted Answer

Minimum once per year, more frequently in hard water areas or with heavy use.

Question 18

How do I properly clean the mixer bowl?

Accepted Answer

Turn yellow ring counterclockwise
Remove bowl
Clean all parts thoroughly
Dry completely
Reassemble carefully

Question 19

How do I maintain the bean hopper?

Accepted Answer

Clean every 2-3 months
Remove old beans
Wipe with clean cloth
Check seals
Never wash with water

Question 20

When should I replace the whipper blade?

Accepted Answer

Annually (12 months) or when showing signs of wear. Signs include poor mixing and inconsistent drink quality.

Question 21

What power requirements are needed?

Accepted Answer

North America: 120V, 1440W, 12amp (or higher)

Question 22

Do I need a water filter?

Accepted Answer

Yes, a water filter is strongly recommended to protect the machine and ensure drink quality.

@sego12

- Bravilor Bonamat - service.us@bravilor.com 630.423.9400 Option #2

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