
Meet Nick Chen. He's a Staff Product Manager based in New York City, and one of the people at Linktree who makes both our products and our culture better.

Automate your DMs and turn engagement into a competitive advantage
Getting DMs asking for product links, prices, or more info—but don’t have time to reply 24/7? You’re in luck. Linktree’s Instagram Auto-Reply feature answers instantly and sells for you—allowing you to supercharge your lead generation around the clock.
From promoting products to answering lead-gen questions, Instagram Auto-Reply ensures you never miss a chance to guide your community toward a sale. Set it up in just five minutes and start making sales while you sleep.
DMs are where buying intent lives—but slow replies can kill the momentum. Whether you’re selling a product, service, or your latest album, Instagram Auto-Reply keeps the conversation alive and nudges buyers toward checkout without missing a beat.
With the rise of instant messaging and AI chatbots, consumers—especially Gen Z and Millennials—have come to expect instant responses. But that doesn’t mean you have to be glued to your device 24/7. Tools like Linktree’s Instagram Auto-Reply let you stay responsive, no matter where you are or what you’re doing.
“DM to buy” culture is also on the rise, driven by the explosive growth of social commerce. More emerging brands are selling directly through social media rather than investing in websites, while major names build hype through exclusive drops accessible only through private messages. This growing trend makes fast, automated responses more essential than ever.
Linktree’s Instagram Auto-Reply meets buyers where they are: in your DMs. It delivers instant links, keeps your audience engaged—and taps directly into the momentum of the “DM to buy” movement.

Linktree’s Instagram Auto-Reply is a tool that automatically sends direct messages (DMs) when users comment specific keywords on your public Instagram posts.
How it works: When someone comments a trigger keyword you’ve set up—such as “enter” for giveaways or “shop” for product links—the Auto-Reply will instantly send them a direct message with your custom message and chosen Linktree link.
During setup, you’ll choose the trigger keywords, the direct message content, and the Linktree link you want to include.
You can find this feature in your Linktree settings—no extra apps required!
Follow the steps below to get your Instagram Auto-Reply set up in minutes:
a. “Buy” or “Shop” to drive quick sales
b. “Discount” or “Sale” to apply an immediate reduction in price
c. Or insert a more emotive tone to match your brand, like “Shop the drop.”
💡 Linktree Tip: To improve accuracy, you can also turn on Smart Match (available on Pro and Premium plans), which helps catch common misspellings or similar words, boosting the chances that your Auto-Reply DMs are successfully triggered.
a. “Hey! Here’s the link to shop: [link]”
b. “Hey, your discount has been applied! Shop here: [link]”
💡 Linktree Tip: Ensure your Auto-Reply is short, personalized, and aligns with your brand, campaign tone, or sales goals.
a. Linktree: Send them to your Linktree, where they can find the relevant link highlighted in your Linktree list
b. Linktree Shop: Direct them to a product or collection in your Linktree shop.
c. A new URL: Send visitors directly to the destination URL (available on Starter, Pro and Premium plans)
d. Tap next and review your settings.
e. Hit publish and you’re live.
Now, when your audience leaves you a comment featuring a keyword, they’ll receive an immediate response from you with the relevant information and link.

Whether you’re gearing up to launch a new product, run a promotion, or host a giveaway, the Auto-Reply tool helps you keep the momentum going—driving engagement, traffic, and conversion with every keyword comment on your Instagram posts or reels. Whatever your goal, Auto-Reply makes it easy to turn engagement into sales with a few clicks.
You can also track your campaign performance in the Instagram Auto-Reply page in your Linktree admin. You’ll see data on the number of messages sent, views and link clicks—essential information to help you optimize your auto-replies.
TV personality and author Hannah Brown is using the Instagram Auto-reply feature to drive buzz and pre-sales for her upcoming romance novel, The Four Engagement Rings of Sybil Rain.
By encouraging fans to comment on her Instagram post, Hannah activated Linktree’s Auto-Replies to automatically send a DM with a pre-sale link—making it easy for fans to act on their excitement in the moment and pre-order her book.
The result? A smooth, scalable way to connect with readers, personalize the experience and boost early book sales.
Whether you’re launching a novel, promoting a product, or selling a service, Instagram Auto-Reply turns audience engagement into action—and growth.
Once you’re all set up, take a moment to fine-tune your strategy to maximize your conversions. Here are our top tips to get the most out of automated Instagram replies.
Auto-Reply turns your Instagram DMs into a 24/7 sales assistant—saving you time and helping you stay on top of every message without lifting a finger. In a world where speed and convenient clicks are key to closing sales, being able to respond rapidly to questions is not only nice but necessary for that competitive advantage.

Whether you’re promoting a product, building a personal brand, or launching something new, Auto-Reply helps you convert curiosity into clicks, followers into customers, and engagement into sales.
If you’ve already got a Linktree, you’re just five minutes away from setting it all in motion.

Grow on auto-pilot with Instagram auto-reply
Set up automated replies to instantly engage customers, drive traffic to your offers and increase conversions.

Meet Nick Chen. He's a Staff Product Manager based in New York City, and one of the people at Linktree who makes both our products and our culture better.

You've built an audience on Instagram. People like your content, trust your recommendations, and show up in your comments and DMs. That's a powerful foundation. If you've been thinking about turning that engagement into income, digital products can be one of the best ways to do it.

Success on social media is at your fingertips with the right plan – it’s time to carefully craft your social media strategy! Let’s walk through how to use Plann by Linktree.